AI Tools for Resellers: AI Reseller Support Guide
Getting Started:
How to Invite & Remove Members
As a reseller partner, you can invite and sign up new members to access the AI Tools using the group management features. Our AI tools for resellers platform make it easy to manage memberships, offer employee benefits, and deliver powerful tools to your customers.
Follow these steps to invite new end users:
✅ Step-by-step: Inviting New Members
- Log in to your account
- Go to My Account and log in using your reseller account credentials.
- Go to “My Memberships”
- After logging in, click on My Memberships in the main menu or in your account dashboard.
- Manage your group
- In the My Memberships section, look for a link or button labeled Manage Group.
- Click this link. This will take you to your group management page.
- Find your invite options
- On the Manage Group page, scroll to the section titled Invite New Members.
- Here you’ll see three ways to invite end users:
- Group Code: A unique code your members can enter when signing up on our site.
- Direct Invite Link: A special link you can send to your members that automatically associates them with your group when they create their account.
- Email: A form within the platform allows you to send invites directly.
- Send the invite
- You can copy and send the group code or the direct link to your customers by email, through your platform, or in any way that works for your business.
- Alternatively, you can also invite specific users by entering their email addresses in the form provided and sending them an invite directly from this page.
Best Practice: Delivering Member Invites
For Resellers:
If you are including the AI Tools in an online package, course, or membership, it’s important to ensure your customers get their access information immediately after purchase. Our AI tools for resellers platform is designed to help you deliver a seamless experience to your customers from the moment they buy.
Here are two recommended ways to do this:
✅ Option 1: Include in a downloadable file
When your customer completes their purchase, include a downloadable PDF or text file with the group code and/or direct invite link. This way, they can sign up right away.
✅ Option 2: Add to their dashboard or account page
If you have your own member portal or dashboard for your customers, add the group code and/or direct invite link there so they can access it at any time after purchase.
For Groups:
Inviting Specific Team or Group Members
If you are offering the AI Tools as part of a company, team, or organization, and you already know exactly which individuals should get access, you can invite them directly by email. This is a good option when you want to control who joins and avoid sharing a public link or code.
Here’s how to do it:
✅ Important Reminder: Managing Your Group Members
- Go to your Manage Group page (under My Memberships > Manage Group).
- In the Invite New Members section, you’ll see a form where you can enter the email addresses of the people you want to invite.
- Enter one or more email addresses (one per line or as instructed) and click Send Invites.
- Each person will receive an email from our system with a link to create their account and join your group.
✅ Important Reminder: Managing Your Group Members
- On the same Manage Group page, copy your Direct Invite Link.
- Send this link to your chosen team members via your own email, chat, or internal communication tool.
- Remind them to click the link and create their account to start using the tools.
Why use these methods?
These options ensure that only the specific people you’ve identified for your company or team can join, and it keeps your group private and organized. It also makes it easy for you to track which members have accepted their invite.
Next Step for End Users
Once your customers/members have the group code or direct link:
- They simply go to the Log in page and create their own account.
- During signup, they enter the group code or use the direct link, and they will instantly gain access to the AI Tools.
How to Remove Members from Your Group
As a reseller partner, you have the ability to manage the members in your group. If you need to remove a member from your group — for example, if an employee leaves your company or a membership expires — follow these simple steps:
✅ Step-by-step: Removing Members
- Log in to your account
- Go to [our website] and log in using your reseller account credentials.
- Go to “My Memberships”
- After logging in, click on My Memberships in the main menu or in your account dashboard.
- Manage your group
- In the My Memberships section, look for and click on Manage Group.
- This will take you to your group management page, where you can see a list of all your current members.
- Find the member you want to remove
- Scroll through your list of group members to find the person you want to remove.
- Each member will have their name, email address, and other details displayed in the list.
- Click “Remove” or “Delete”
- Next to the member’s name, you will see an option labeled Remove or Delete.
- Click this option to remove the member from your group.
- Confirm removal
- A prompt will appear asking you to confirm that you want to remove the member.
- Click Yes or Confirm to complete the process.
What happens next?
Once removed, the member will immediately lose access to the AI Tools included in your group membership. If you want to reinvite them in the future, you can do so by following the steps to invite new members.
(When all your purchased seats have been used, the “Invite New Members” section will display the message: “This group is not accepting signups.”)
Important Reminder: Managing Your Group Members
We’d like to remind all resellers of the importance of keeping your group membership list up to date.
If you no longer service a member — for example, if an employee leaves your company or a customer’s subscription expires — please remember to actively remove them from your group in the Manage Group section of your account.
Until you remove them, our system will continue to recognize them as an active registered member, and they will retain access to the AI Tools. Additionally, their seat will remain allocated to them and unavailable for reassignment to someone else.
Regularly reviewing and updating your member list ensures your allocated seats are used effectively and only by those you currently serve.
How to Change the Number of Seats in Your Group
As a reseller partner, you can easily adjust the number of seats in your group membership if your needs change — whether you want to add more seats or reduce them.
Follow these steps to change your seat allocation:
✅ Step-by-step: Adjusting Seats
- Log in to your account
- Go to My Account and log in with your reseller account credentials.
- Go to “Need more seats?”
- Once logged in, look for “Need more seats?” located under the order history section in your account dashboard.
- Click on “Click here to update your seat count.”
- This will take you to the checkout page.
- Select your desired number of seats
- On the checkout page, choose the new number of seats you’d like for your group.
- You can increase or decrease the number of seats based on your current needs.
- Complete checkout
- After selecting the desired number of seats, complete the checkout process.
- Your subscription will be updated to reflect the new seat count.
Important: How Billing Works
When you adjust your seats, you are not charged twice. Your new subscription simply replaces your old one, and your billing will be prorated or adjusted accordingly based on the remaining time on your current subscription.
This ensures you’re only paying for the new total going forward.
Remember—you’re not alone on this journey. We’re here to support you every step of the way. For inquiries or assistance, please don’t hesitate to contact us at: [email protected].